Refund Policy

Last updated: January 1, 2026

Deposits

Deposits are required to schedule installation and are non-refundable once the installation date is within 48 hours. If you cancel with more than 48 hours' notice, your deposit may be applied to a rescheduled appointment.

Completed Installations

We do not offer refunds for completed installations. If you are unsatisfied with our work, please contact us within 30 days of installation and we will work with you to resolve the issue under our warranty policy.

Warranty Claims

Workmanship issues covered under our 1-year warranty will be repaired at no cost to you. This is not a refund but a repair or replacement of the affected installation.

Contact

To discuss a refund or warranty claim, contact us at Support@sparkaddress.com or call (619) 992-3202.